Shipping & Returns

COVID-19 UPDATE

Please be mindful that the processing and shipment times may be extended due to the impact of the Coronavirus on businesses. 

United Kingdom

  • Royal Mail (2-3 working days) - FREE on any watch order
  • Shiping cost calculated at checkout

European Union

  • Express (1-3 working days)
  • Tracked Delivery (3-7 working days) - FREE on any watch order
  • Shiping cost calculated at checkout

US & Canada

  • Express (1-3 working days)
  • Tracked Delivery (3-7 working days) - FREE on any watch order
  • Shiping cost calculated at checkout

Rest of World Delivery

  • Shipping cost calculated at checkout
  • FREE DELIVERY on any watch order


Additional Express Shipping service is available. Handling company varies by country. Most shipments are sent with Fedex Express of DPD Express.
Price varies by order weight and receiving country (1-3 working days)

 

Specific countries may experience longer delivery times due to delays at customs and an additional period may have to be allowed. Unfortunately, this delay is out of our control and due to domestic customs. 

 

Returns Policy 

Please check our Returns Policy page for more information.

Customs Taxes

Please check our dedicated Customs Fees page for information.

Incorrect Address

Customers are held responsible for ensuring they have provided the correct delivery address. Your items will be sent to the address stated on your order. If this is not correct and the address is not changed before the products are shipped out, we are unable to reimburse you if your order does not make its way to you. If your order safely makes its way back to us, we are able to resend it. Please contact us if you would like your order to be resent, otherwise a 20% restocking & processing fee applies.

If you have made a mistake when placing an order, please contact us quickly in order to get this issue resolved.

Order Cancellation

As we start working on orders straight away, orders cannot be cancelled.