FAQ

Payment methods

We accept Amex, Visa, Mastercard and Maestro.

You may also pay for your order using PayPal and Klarna Payments.

If your card payment is not working, it is usually due to your billing address not matching the card's registered address. Ensure the details match or try again with another card.

Discount codes

Your discount code may have expired. Some items are excluded from discount codes, particularly items with sale pricing.

Shipping & Returns

We ship our orders within 48h. Pre-ordered or custom pieces will require additional processing time. 

View our full shipping policy here

Our full Returns Policy is available here.

Before you request an exchange, please read our exchange policy to ensure your item qualifies for an exchange.

Before you request a return, please read our returns policy to ensure your item qualifies for a return.